Contacts
Contact details for VSIR and each distributor
VSIR Revision Suggestions
While regulatory changes often prompt revisions, users and other interested parties are encouraged to provide comments or suggestions at any time to support the ongoing development of the Rules. Correspondence should be directed to the Service & Installation Rules Management Committee in accordance with clause 2.7 (VSIR Management Committee Contact).
To provide comments or suggestions, please click the button below to access the submission form.
AusNet Services
General Enquiries
1300 360 795
Faults & Emergencies
131 799
Area of Supply
Website www.ausnetservices.com.au
Refer to road directories for boundary details
VSIR Compliance
Email: VSIRcompliance@ausnetservices.com.au
CitiPower
General Customer Service
Phone number: 1300 301 101
Website: www.citipower.com.au/contact-us/general-enquiry
New Connections
Phone number: 1300 301 101
Email address: www.citipower.com.au/contact-us/general-enquiry
VSIR Compliance
Phone number: 1300 132 894 between 0800
and 0930 weekdays, or Via eConnect technical enquiries:
Customer Projects
Via: customer.portal.powercor.com.au/mysupply/CIAWQuickCalculator
Faults & Emergencies
Phone number 24hrs: 13 12 80
Jemena
New Connections
Phone number: 1300 131 871
Email address: networkconnections@jemena.com.au
VSIR Compliance (Electrical Professionals Only)
Phone number: 1300 855 824
Email: zinfrajencpo@jemena.com.au
Faults & Emergencies
Phone number 24hrs: 131 626
Powercor
General Customer Service
Phone number: 13 22 06
Website: www.powercor.com.au/contact-us/general-enquiry
New Connections
Phone number: 13 22 06
Email address: www.powercor.com.au/contact- us/general-enquiry
VSIR Compliance
Phone number: 1300 360 410 between 0800 and 0930 weekdays
Or Via eConnect technical enquiries: econnect.portal.powercor.com.au/customer/loginpage
Customer Projects
Via: customer.portal.powercor.com.au/mysupply/CIAWQuick Calculator
Faults & Emergencies
Phone number 24hrs: 13 24 12
United Energy
Faults & Emergency
Phone number: 132 099
United Energy’s online connection application service for all supply connections.
Register & Login: myenergy.ue.com.au
New Connections
VSIR Compliance
Phone number: 1300 275 804 (#4) 7:30am to 9:00am
REC 24/7 helpline
Phone number: 1300 275 804
